Reviewed by Allyant for accessibility



Lip Lab is committed to providing a website that is accessible to all audiences, regardless of technology or ability. As part of this, Lip Lab aims to substantially conform to applicable guidelines, including WCAG 2.1 at levels A and AA. If you experience any difficulty in accessing any part of this website, please contact us by emailing: or calling: (855) 282-4653.


Our Commitment

At Lip Lab, we are committed to ensuring equal access, treatment, and participation for people with disabilities that allows them to maintain their dignity and independence. We firmly believe in integration and are committed to removing barriers to accessibility and meeting the needs of people with disabilities in a respectable and timely manner.

We are committed to fulfilling the requirements under the Accessibility for Ontarians with Disabilities Act (AODA), the Integrated Accessibility Standards Regulation (IASR), and the Ontario Human Rights Code in all applicable aspects of our business including customer service, the creation and revision of organizational policies, employment practices, employee training and development, and information and communication.


Customer Service

We are committed to providing accessible customer service to people with disabilities as outlined in our Accessible Customer Service Policy and our multi-year Accessibility Plan. This means we will provide goods and services to people with disabilities with the same high quality standard as others.

Organizational Policies

We are committed to ensuring that all applicable requirements under the Accessibility for Ontarians with Disabilities Act are fulfilled and integrated into new organizational policies being developed or as existing ones are being revised.

Employment Standards

We are committed to fair and accessible employment practices. The requirements of AODA and the IASR will be reflected in our recruitment programs, emergency response program, return to work program, performance management system, and career development program.

Training and Development

We are committed to providing training in the requirements of Ontario’s Accessibility laws and the Ontario Human Rights Code as it applies to people with disabilities. Training will be refreshed on an annual basis or whenever revisions to our policies have taken place. All new hires will be onboarded with Accessibility training within their first week of employment.

Information and Communication

We are committed to making our information and communications accessible to people with disabilities. The Company will provide, on request, information in an accessible format or with communication supports to people with disabilities, in a manner that takes into account their disability.

If you have any questions or concerns about this policy or its related procedures, please contact:

Leo Pasia, Director of Human Resources
416 961 1234 ext. 7048
670 Caledonia Road, Suite 200, Toronto, ON M6E 4V9

This policy and its related procedures will be reviewed as required in the event of legislative changes.