Shipping
Lip Lab Shipping Information
We offer FREE Standard Ground Shipping on all US merchandise orders $60 and over (excluding taxes).
All orders are transacted in US dollars and orders are shipped from US or Canada.
Standard Ground Shipping
FREE standard shipping for orders $60 USD & over
$7 standard shipping for orders $60 USD & under
Custom Lipstick or Balm Orders Processing + Shipping Times
If you order contains a custom lipstick or balm, please allow us 2-3 business days to process and ship your order. If we cannot locate your formula, or are out of stock of a pigment in your formula, someone from our store will reach out to communicate further.
If you have any questions, please contact our customer service department at customerservice@liplab.com
Shipping Method | Costs | Total Delivery Time (including processing time) |
Standard Ground Shipping (Orders $60 USD & Over) | FREE | 5 -9 business days (up to 21 days for APO/FPO/DPO) |
Standard Ground Shipping | $7 | 5 -9 business days (up to 21 days for APO/FPO/DPO) |
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Hawaii and Alaska
We regret that we are unable to ship items to Hawaii or Alaska.
PO Box and APO/FPO/DPO Military Addresses
We regret that we are unable to ship items to PO Boxes or APO/FPO/DPO Military Addresses.
International Shipping
We regret that we are unable to ship items to international addresses.
Please Note:
- Orders are usually packed and ready to ship 2-3 business days after the order is placed.
Multiple Shipping Addresses
At this time, we can only ship to one address per order.
Business Days + Holidays
All orders ship Monday through Friday, excluding federal holidays within the United States.
Tracking Orders
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For more information or questions, please contact Lip Lab Customer Service via email ( customerservice@liplab.com ). Operating hours are Mon –Fri 9 am –8 pm EST excluding holidays.
Canada
For shipping to Canada, please contact our Toronto location at qsw@liplab.com.