Returns + Exchanges

If  you are not satisfied with your purchase, we want to make it right! Returns will be accepted within 30 days of purchase. If you purchased in store, including custom lip products, you can return your item(s) with your receipt to the location where you made your purchase to receive your refund. We also offer exchanges at no extra charge (must be equal to or less than the original purchase amount). If you made an online purchase, please reach out to customerservice@liplab.com.

Gift Cards are not returnable and may not be redeemed for cash or credit except where required by law. Gift cards do not expire and can be used either in-store or on our website at www.liplab.com. Bite Beauty products are final sale and are not eligible to be returned or exchanged

Refunds will be issued to the original payment method for the amount of the item plus sales tax, minus applicable shipping or handling fees. The refund will appear on your bank statement within 5-10 business days. 

If you need further assistance, please contact us at: customerservice@liplab.com.